Privacy Policy
Effective Date: May 2, 2026
Last Updated: May 2, 2026
1. Introduction
Zenotiq (“we”, “our”, “us”), operated by ARTechno Solutions Pvt. Ltd., provides software solutions for spa and salon management, including mobile applications, progressive web applications (PWA), and administrative dashboards.
This Privacy Policy explains how we collect, use, store, and protect user data across:
- Customer-facing applications (appointments and bookings)
- Employee mobile applications (attendance, check-in/out, leave management)
- Admin and superadmin panels
2. Information We Collect
2.1 Customer Data
- Name
- Phone number
- Email address (if provided)
- Appointment details (date, time, services, preferences)
- Visit history
2.2 Employee Data
- Name and contact details
- Role and designation
- Attendance records (check-in/check-out timestamps)
- Leave requests and approvals
- Assigned appointments and schedules
2.3 Business/Admin Data
- Salon/spa details (name, address, branches)
- Employee records
- Appointment and operational data
2.4 Device & Technical Data
- Device type and operating system
- App usage logs
- IP address (for security and analytics purposes)
3. How We Use Data
We use collected data to:
- Schedule and manage appointments
- Enable employee workflows (attendance, leave management, assignments)
- Provide administrative controls and reporting
- Improve system performance and user experience
- Maintain security and prevent unauthorized access
4. Data Sharing
We do not sell personal data.
We may share data:
- With salon/spa business owners as part of core functionality
- With trusted third-party services (e.g., Firebase for hosting, database, authentication)
- When required by law, regulation, or legal process
5. Data Storage & Security
- Data is stored on secure cloud infrastructure
- Industry-standard encryption and access controls are implemented
- Role-based access ensures only authorized users can view or modify data
6. Data Retention
- Data is retained as long as the account remains active
- Business owners may manage or delete operational data
- Users may request deletion of their personal data
7. Third-Party Services
Zenotiq may use:
- Firebase (Google) for backend services
- Analytics tools for monitoring and improving performance
These services are governed by their respective privacy policies.
8. User Rights
Users have the right to:
- Access their personal data
- Request corrections
- Request deletion of their data
To exercise these rights, contact: artechnoapps@gmail.com
9. Children’s Privacy
Zenotiq is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected with an updated “Last Updated” date.